Question 1

1. Which types of HK Stock Trading account are available to apply?

Accepted Answer

New Region Securities have Cash Account, Stock Margin Account and On-line Trading Account are available to apply.

Question 2

2. How to open a Cash and Margin Stock Trading Accounts?

Accepted Answer

Customers  may visit New Region Securities Co., Ltd to open an account (with the  original supporting documents) Or send the completed forms to us by  post.
1. Relevant Account Opening Documents includes: (1) Identification proof – Identity card or passport copy
  (2) Address proof within 3 months – A copy of a bill sent by public  utility, banking institution, or correspondences from Government
2. Please provide the correct bank contact information: including  accurate bank name and account number. If the customer cannot provide  the correct bank details, we will not be able to deposit the money  accurately into the client’s bank account. 
3. New client shall deposit the required amount before purchase, we  will update the client’s account balance for the operation of the  purchase after the bank has confirmed receipt
 
Non face-to-face Clients
For non face-to-face clients may submit their application by post.   Clients are required to complete the above account opening documents and  mail them to:
Unit 2907-09, Wing On House, 71 Des Voeux Central, Central, Hong Kong
In addition, applicants are required the followings to verify his/her identity proof:
a. Please mail a crossed personal cheque of HK$10,000 as deposits  which can be used for trade purpose.  Cheques must meet the following  criteria :
1. Cheques are made payable to New Region Securities Company Ltd;
2. must be a personal cheque issued by a licensed bank in Hong Kong; and
3. The full name and signature of the customer shown on the cheque must match the account opening form
b. Certify all mailed documents by notary public or professionals  (e.g. lawyer, certified public accountant, branch manager of a bank or  any other licensed registered person).
c. Customers can visit our designated law firms in China for witness  services.  Please contact our Customer Service Department for further  details.

Question 3

3. How long does it take to open an account?

Accepted Answer

In general, if all required account opening documents is completed by  clients, the Company can complete the account opening procedures within 3  three working days.

Question 4

4. How to obtain an account opening form to open an account?

Accepted Answer

Please visit our office  in Unit 2907-09, Wing On House, 71 Des Voeux Central, Central, Hong Kong.  Or browse our website to download the forms.(https://www.3770.com.hk/forms/)

Question 5

5. Can Client Short Selling Securities?

Accepted Answer

New Region Securities Co., Ltd currently not providing Short Sales of Securities services.

Question 6

6. How to deposit securities in New Region Securities account?

Accepted Answer

There are three (3) ways :

1.   Physical stock deposit (STOCK DEPOSIT) – Clients deliver the securities directly to New Region Securities Co., Ltd.    Bring the shares and visit New Region Securities’ Settlement  department for processing.  Upon receipt of the shares, we shall deliver  to Hong Kong Securities Clearing Company Ltd for custodian and  re-registration. 
2.   Individual account deposit (ISI-RECEIPT) – Clients transfer their  shares from Central Clearing to individual account. Upon receipt of the  request, we shall instruct Central Clearing System to transfer the  securities from client’s designated account to New Region, at the same  time, client is responsible to issue instruction to Central Clearing  System. After Central Clearing System has confirmed that the shares have  been received, we will deposit the shares into the account maintained  with our company. Requests received after 3pm on each day will be  handled on the following trading day. 
3.   Central Deposit (SI-RECEIPT) – Request other securities companies  to transfer securities to your account maintained with New Region  Securities.  Client requires to visit our Company and sign the  “Securities Settlement Instruction” form, fax or mail back the original  copy. Upon receipt of the request, New Region Securities will collect  the securities through Central Clearing System from the counter party on  the designated date, and instruct custody agent to wait for the receipt  of the shares in Central Clearing System. Then issue to the settlement  agent the same instruction, deliver the shares through Central Clearing  System. When we have confirmed that the custody agent (Central Clearing)  has received the shares, such shares will be recorded in the client’s  account maintained with the Company. Processing time is not less than  one trading day. The Company will charge the clients handling fee.  Requests received after 3pm on each day will be handled on the following  trading day.

Question 7

7. How to withdraw securities from New Region Securities account?

Accepted Answer

There are three (3) ways :
1.   Physical stock withdrawal (STOCK WITHDRAWAL) – Securities directly  delivered to clients. Clients may visit New Region Securities to sign  “Withdrawal form”, fax or mail back the original for processing. After  receipt of the physical shares, New Region Securities will immediately  notify clients to collect the securities at the company’s Settlement  Department. The Company will charge clients withdrawal fee. Requests  received after 3pm on each day will be handled on the following trading  day 
※Attention: If clients have not re-register the change of name  after receipts of the shares, New Region Securities will not and cannot  be responsible for any consequential liabilities
2.   Individual account deposit (ISI-RECEIPT) – Clients transfer their  shares from Central Clearing to individual account. Upon receipt of the  request, we shall instruct Central Clearing System to transfer the  securities from client’s designated account to New Region, at the same  time, client is responsible to issue instruction to Central Clearing  System. After Central Clearing System has confirmed that the shares have  been received, we will deposit the shares into the account maintained  with our company. Requests received after 3pm on each day will be  handled on the following trading day. 
3.   Central Deposit (SI-RECEIPT) – Request other securities companies  to transfer securities to your account maintained with New Region  Securities.  Client requires to visit our Company and sign the  “Securities Settlement Instruction” form, fax or mail back the original  copy. Upon receipt of the request, New Region Securities will collect  the securities through Central Clearing System from the counter party on  the designated date, and instruct custody agent to wait for the receipt  of the shares in Central Clearing System. Then issue to the settlement  agent the same instruction, deliver the shares through Central Clearing  System. When we have confirmed that the custody agent (Central Clearing)  has received the shares, such shares will be recorded in the client’s  account maintained with the Company. Processing time is not less than  one trading day. The Company will charge the clients handling fee.  Requests received after 3pm on each day will be handled on the following  trading day.
Effective date: October 2016  *odd lot shares will be calculated as  one lot, there is no separate notice for any changes of the above fees.

Question 8

8. How do clients deposit funds?

Accepted Answer

Funds may be deposited by cheque or fund transfer to the following bank accounts of the Company:
New Region Securities Company Limited
Chong Hing Bank：256-10-248338-2
OR
Bank of China (Hong Kong) Ltd：012-91600824-181
OR
FPS : 6079 3770 (Phone Account No.)

Question 9

9. How do the client notify that funds have been bank-in?

Accepted Answer

Please notify us by telephone after depositing or whatsapp the cheques to +852 60793 770 (tel:85260793770)

Question 10

10. What are the types of documents the client will receive?

Accepted Answer

Transaction Statement
After the client has made a share trade, the Company will issue the  relevant purchase and sale contract send by post or email to the client  before the end of the next trading day after the trade, detailing the  date of settlement and the contents of the trade.
Daily Statement
After the client deposit or withdraw the shares or cash, shares  delivery or shares transfer, the Company will also send statement to the  client before the end of the next trading day after the sale, including  the activities of the client’s securities account on that date.
Monthly Statement
If the client’s securities account has any activities during the  month or any balance at the end of the month.  The Company will also  send monthly documents to the relevant clients to summarize their  activities during the month and specify the account situation.

Question 11

11. What kinds of trading order can be issued by client?

Accepted Answer

New  Region Securities Co., Ltd accepts Limit order, Market price order,  At-Auction order, etc. The types of buy and sell order can be found at:
https://www.hkex.com.hk/services/trading/securities/overview/trading-mechanism(https://www.hkex.com.hk/services/trading/securities/overview/trading-mechanism)

Question 12

12. How to open an Internet Trading Services account?

Accepted Answer

Clients are required to sign in person or send the completed Online  Securities Trading Agreement by post to New Region Securities Company  Ltd.  Once approved, the Company will send the account number, login  number and password to the client by e-mail, which can be activated. For  online securities trading accounts  need to sign the  Client  Authorization Agreement, online securities trading clients need to  deposit enough funds in the account to buy shares in the electronic  trading system, and the proceeds from sale of shares will be recorded in  client’s account until the client issue withdrawal instruction, then  the Company will deposit the funds into the client’s bank account.

Question 13

13. If I do not have a computer but still want to trade, what should I do?

Accepted Answer

New Region Securities Company Ltd has a designated telephone line no.  (852) 2525 6966 to accept instructions from clients to trade.  This  designated telephone line only accepts and processes trade orders and  does not provide advice on shares investments.

Question 14

14. What should I do if I have countered a network connection problem?

Accepted Answer

In the event of a problem with network access, you can also check your  account status and trade through our supporting hotline no. (852) 2525 6966.

Question 15

15. Investor Compensation Fund

Accepted Answer

The  Investor Compensation Fund is established by the Securities and Futures  Ordinance on 1 April 2003 and replaced the UECF and the CECF. It is now  a single fund that covers defaults of exchange participants and  non-exchange participants including licensed intermediaries and  authorized financial institutions. The compensation is applied on a  per-investor basis. For defaults occurring on or after 1 January 2020,  the compensation limit is raised from HK$150,000 to HK$500,000 for  trading securities and futures contracts respectively.
For details and pls refer to : www.hkicc.org.hk(http://www.hkicc.org.hk/)

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